Remote support

Fast help via remote access: start the remote session once you are connected to our support team.

How remote support works

  1. Call our support team

    Give us a call so we can take down your request.

  2. Start remote support

    Download the remote support client for your operating system below and run it.

  3. Share the session code

    Tell our technician the displayed session code – only then is access possible.

Download remote support

Our remote support client is available for Windows and macOS. After starting it, tell our technician the displayed session code.

Choose the download matching your operating system.

Not a customer yet?

We are happy to support you too – get in touch.

Get in touchPhone: +49 6434 2090-0
Start remote support

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