Managed Services

Managed Dokumentation

Our comprehensive, always up-to-date documentation of your IT system.

In almost every company, the IT setup is now a system that nearly everything depends on. More and more services and processes are handled through it. As a business owner, it's difficult to keep track of these constantly growing IT systems. What would be ideal is comprehensive, professional documentation that, much like an architect's blueprint, provides the ability to maintain an overall overview. But who is supposed to create this properly and, above all, keep it continuously up to date?

  • How do you ensure that this documentation is kept up to date on an ongoing basis without your involvement?
  • How do you keep track of your constantly changing, growing IT system?
  • How do you ensure you always have up-to-date IT documentation on hand in the event of an IT emergency or complete outage, so your systems can be restored quickly?

The blueprint of your IT – always up to date

With Managed Documentation, created by us as your IT service provider, you can confidently leave this task entirely in our hands. With our structured, complete IT documentation, which covers everything from micro-businesses to large enterprises, we give you a 360-degree overview of your IT. We update this documentation regularly, so you can use this information to, for example, make investment decisions and identify bottlenecks in your IT. In addition, in the event of a complete IT outage, you have a document on hand that allows for a quick return to an operational state.

Our fair pricing model

As your IT service provider, we create Managed Documentation for you and maintain it regularly at a fixed monthly price:

Up to 10 PC workstations – €69.00/month

Up to 25 PC workstations – €129.00/month

Up to 50 PC workstations – €199.00/month

Up to 100 PC workstations – €349.00/month

More than 100 PC workstations – individual pricing

The minimum contract term for all packages is 36 months. Amounts are due monthly in advance and collected by SEPA direct debit. Plus any travel costs and VAT.

Frequently asked questions

Do I need to maintain or update the documentation myself?

No, our specialists take care of ongoing maintenance whenever changes are made to your IT. You receive the documentation continuously in digital form, without having to do anything yourself.

Why is an IT infrastructure analysis required beforehand?

An analysis of your existing IT is the basic prerequisite for us to properly create the first complete documentation at all. Only after that can ongoing maintenance begin.

What do I actually get out of the documentation day to day?

It gives you a 360-degree overview of your IT, which you can use to make investment decisions and identify bottlenecks, for example. In the event of a complete outage, you also have the basis for a fast recovery on hand.

What can I use the Managed Documentation certificate for?

It serves as proof of up-to-date IT documentation, which you can present to your business liability or business interruption insurer, for example.

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